Search For "conversational service automation"
Survey reveals challenges people face with increased video meetings
Updated : 4 years, 6 months ago IST
Chennai [India], August 24 (ANI/BusinessWire India): Uniphore, the leader in Conversational Service Automation (CSA), today released survey results revealing Indian consumer perspectives on the challenges and opportunities for video conversations.
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Uniphore to acquire Jacada to transform customer experience with advanced
Updated : 4 years, 7 months ago IST
Palo Alto/Atlanta (California/Georgia) [USA]/Herzliya [Israel], July 29 (ANI/BusinessWire India): Uniphore, a leader in Conversational Service Automation (CSA), today announced its agreement to acquire Jacada, a customer experience pioneer with the industry's leading low code/no code platfor
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New Uniphore AI-Driven capabilities provide enhanced customer experiences
Updated : 4 years, 8 months ago IST
Chennai (Tamil Nadu) [India]/ Palo Alto (Califonia) [US], July 15 (ANI/BusinessWire India): Uniphore, an early leader in Conversational Service Automation (CSA), today announced innovative new Artificial Intelligence (AI) enhancements to its portfolio of products.
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Uniphore recognized as Conversational Automation Innovation Leader by Fros
Updated : 4 years, 8 months ago IST
Chennai (Tamil Nadu) [India], June 30 (ANI/BusinessWire India): Uniphore, an early leader in Conversational Service Automation (CSA), today announced that it has been awarded the 2021 Frost & Sullivan Global Technology Innovation Leadership Award in Conversational Automation.
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Uniphore raises USD 140 million in Series D Funding as demand Skyrockets f
Updated : 4 years, 11 months ago IST
Chennai (Tamil Nadu) [India]/Palo Alto (California) [USA], March 31 (ANI/BusinessWire India): Uniphore, an early leader in Conversational Service Automation (CSA), today announced it has raised USD 140 million in Series D funding, bringing the total funds invested in the company to USD 210 m
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Uniphore establishes Global Ecosystem of Innovation, collaborates with wor
Updated : 5 years, 1 month ago IST
Chennai (Tamil Nadu) [India]/Palo Alto (California) [USA], January 29 (ANI/BusinessWire India): Uniphore, an early leader in Conversational Service Automation (CSA), has teamed up with global leaders, including Idiap Research Institute and Indian Institute of Technology Madras (IITM), and ha
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Uniphore unveils industry-first technologies to strengthen both agent and
Updated : 5 years, 1 month ago IST
Chennai (Tamil Nadu) [India]/Palo Alto (California) [USA], January 29 (ANI/BusinessWire India): Uniphore, an early leader in Conversational Service Automation (CSA), today announced the addition of its new U-Trust portfolio and U-Assist Assurance solution to its portfolio.
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Uniphore appoints industry veterans to board of directors to accelerate in
Updated : 5 years, 1 month ago IST
Chennai (Tamil Nadu) [India]/Palo Alto (California) [USA], January 27 (ANI/BusinessWire India): Uniphore, an early leader in Conversational Service Automation (CSA), today announced three new appointments to its board of directors - John Chambers, Andrea Ayers and Burt Podbere.
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Uniphore Acquires Emotion Research Lab and Adds Video AI Capabilities to I
Updated : 5 years, 1 month ago IST
Chennai (Tamil Nadu [India]/Palo Alto (California)[US]/Valencia [Spain], January 21(ANI/BusinessWire India): Uniphore, an early leader in Conversational Service Automation (CSA), today announced the acquisition of Emotion Research Lab, a cutting-edge video and emotion AI company. Emotion Res
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Uniphore ushers in a new phase of rapid growth and expands executive leade
Updated : 5 years, 2 months ago IST
Chennai (Tamil Nadu) [India]/ Palo Alto (California) [United States], January 8 (ANI/BusinessWire India): Uniphore, an early leader in Conversational Service Automation (CSA), today announced that it has hired Stephane Berthier as its Chief Financial Officer (CFO).
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Uniphore and Tech Mahindra partner to drive innovation in customer experie
Updated : 5 years, 3 months ago IST
Chennai (Tamil Nadu) [India]/Palo Alto (California) [United States], December 10 (ANI/BusinessWire India): Uniphore, an early leader in Conversational Service Automation (CSA), today announced that it has entered into a multi-year, multi-million dollar strategic agreement with Tech Mahindra,
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Firstsource partners with Uniphore to deliver exceptional customer experie
Updated : 5 years, 4 months ago IST
Chennai (Tamil Nadu)/Mumbai (Maharashtra) [India], November 6 (ANI/BusinessWire India): Firstsource Solutions Limited, a global provider of Business Process Management (BPM) services and a RP-Sanjiv Goenka Group company, today announced a strategic partnership with Uniphore, the global leade
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