Kapture CX Reports Sustained Profitability, 80% YoY Growth

Bengaluru (Karnataka) [India], December 10: Kapture CX, a leading full-stack AI-driven enterprise-customer...

HCLTech and Microsoft expand partnership to transform contact...

This collaboration is set to enhance the capabilities of contact centers by utilizing Microsoft Dynamics 365 Contact...

Air India faces technical difficulties at contact centers

Air India on Thursday announced a customer advisory informing that its contact centers are currently experiencing...

Convin launches LLM for Indian contact centers

New Delhi [India], August 13: Convin, a leading AI-powered conversation intelligence platform for call center...

NovelVox, The Popular CX Player, is Now CMMI Level 3 Accredited

New Delhi [India], January 19: Novelvox, the market leader in advanced solutions for contact centers, announced its...

UST Partners with Hyro

Bengaluru (Karnataka) [India], October 4: Hyro, the leader in responsible conversational artificial intelligence...

Skit.ai Mentioned in 2022 Gartner Competitive Landscape report

Bengaluru (Karnataka) [India], December 14 (ANI/NewsVoir): Skit.ai, the leading Voice AI SaaS company, announced...

Engagely.ai launches Voice AI Cloud to empower contact centers

Mumbai (Maharashtra) [India], November 3 (ANI/PRNewswire): Engagley.ai, a leading Customer Engagement Automation...

Uniphore adds Robotic Process Automation Technology to its...

Chennai (Tamil Nadu)[India] / Palo Alto (California) [USA], October 20 (ANI/BusinessWire India): Uniphore, an early...

Uniphore and NTT DATA sign multi-year deal to bring...

Chennai (Tamil Nadu) [India] / Palo Alto (California)/Plano (Texas) [USA], October 20 (ANI/BusinessWire India): In...