Search For "consumer complaint"
Governance failure exposed as Lahore struggles to rein in food prices
Updated : 1 week, 3 days ago IST
The administration in Lahore has dismissed a dozen price control magistrates for what authorities termed persistent inefficiency, a decision that highlights the depth of public anger over unchecked inflation in everyday markets. The deputy commissioner ordered their immediate removal and rev
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CCPA cracks down on restaurants for illegal service charges, takes action
Updated : 2 months, 2 weeks ago IST
According to the CCPA, investigations triggered by consumer complaints received through the National Consumer Helpline (NCH) revealed that several restaurants were automatically adding service charges, often around 10 per cent, to food bills without customer consent. Such practices directly
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Delhi HC Division Bench stays single judge's order mandating human review
Updated : 2 months, 2 weeks ago IST
The interim stay was granted during the hearing of an appeal filed by the RBI challenging the directions issued by the single judge. The matter has now been listed for further hearing on March 17.
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National Consumer Helpline recovers Rs 45 crore in refunds for consumers o
Updated : 2 months, 4 weeks ago IST
The National Consumer Helpline (NCH) helped people across India get back Rs 45 crore in refunds during a recent eight-month period. According to a press release from the Ministry of Consumer Affairs, Food & Public Distribution, the helpline successfully solved 67,265 complaints related to re
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Consumer Affairs Ministry activates dedicated INGRAM portal to handle GST-
Updated : 5 months, 3 weeks ago IST
The Ministry of Consumer Affairs, Food & Public Distribution on Saturday announced the activation of a dedicated category on the INGRAM portal to handle anticipated consumer queries and complaints on the National Consumer Helpline (NCH), following the implementation of revised GST cha
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How to Write an Effective Consumer Complaint Letter?
Updated : 12 months ago IST
New Delhi [India], March 27: In today's competitive market, every business aims to achieve 100% consumer satisfaction to establish itself as a trusted brand. However, there are times when products or services fall short of customer expectations. As a consumer, you can file a complaint to exp
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CCPA intensifies investigation into Ola Electric over consumer complaints,
Updated : 1 year, 2 months ago IST
The Central Consumer Protection Authority (CCPA) has deepened its investigation into Ola Electric Mobility Limited and asked for additional documents as part of its ongoing investigation into alleged consumer rights violations.
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Over past two years, 533 consumer complaints filed under food and beverage
Updated : 1 year, 3 months ago IST
A total of 533 customer complaints have been filed under the food and beverage category in the consumer commissions over the past two years, Union Minister of State for the Ministry of Consumer Affairs, Food and Public Distribution, BL Verma said in a written reply on Tuesday in the Rajya Sa
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Pak's power regulatory authority gets over 12k complaints against distribu
Updated : 1 year, 4 months ago IST
NEPRA witnessed a massive surge of consumer complaints against electricity companies in the first three months of the current fiscal year
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World Consumer Rights Day to be celebrated on March 15 on theme of clean e
Updated : 3 years ago IST
The Additional Secretary, Department of Consumer Affairs, Nidhi Khare in this regard interacted with media persons on Tuesday and shared that the theme of World Consumer Rights Day, 2023 is "Empowering consumers through clean energy transitions".
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Consumer complaint online legal advisory firm plans to reach every corner
Updated : 3 years, 6 months ago IST
New Delhi [India], September 12 (ANI/GPRC): Consumer Complaint Online, an online legal services platform, is aiming to connect 10,000 people per day, making its services accessible to a large demographic. It is an integrated technology-based platform that assists people through its website i
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Piyush Goyal calls for digital media use for speedy consumer complaint red
Updated : 3 years, 9 months ago IST
New Delhi [India], June 21 (ANI): Emphasising speedy and affordable justice by consumer commissions across the country, Union Minister Piyush Goyal on Monday urged that all Commissions to see how digital media such as WhatsApp and e-mail can be generously used to issue notices, replies and o
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