New Delhi [India], March 12: In today's digital economy, enterprises depend heavily on uninterrupted technology infrastructure. As global SaaS platforms and OEM technology providers expand across markets, maintaining reliable customer and technical support has become a growing challenge. Com
The court granted bail to 7 accused persons, noting that the investigation is documentary and digital, which doesn't require judicial custody ofthe accused persons.
The Saket District Court has recently granted bail to an employee of a call centre who allegedly duped several U.S. citizens. Delhi police had busted an alleged illegal call centre in Mehrauli's Satbari last month. An FIR was registered on November 20, and the accused has been in custody
Bengaluru (Karnataka) [India], November 26: CreditNirvana, a Perfios company and a leader in AI-driven debt management, today announced the launch of Maestro, an AI Agentic Platform that automates the entire debt-collection lifecycle. Maestro orchestrates digital outreach, voice-bot engageme
The CBI registered a case on September 11, 2025, against four private persons, unknown public servants, and others on allegations that the accused operated two illegal call centres in Nashik to cheat UK nationals by impersonating insurance agents and government authorities.
New Delhi [India], September 2: HarperCollins India is delighted to present a new novel by Chetan Bhagat, an irresistible love story that marks his return to romance after the stunning success of his previous books. Written in his signature style, it has humour, heart and hope in equal measu
Police seized ten computers, two laptops, 32 mobile phones, multiple SIM cards, 30 ATM cards, a cheque book, and cash worth Rs 2,35,000, all allegedly used in the racket.
Mumbai (Maharashtra) [India], May 23: Hexaware Technologies (NSE: HEXT), a leading global IT services and solutions provider, is pleased to announce the opening of its newest office located at 145 S Wells St, 15th Floor, Chicago, IL 60606. The new center was inaugurated by Jenna Howard - Exe
Goa Police arrested three members of an international trafficking gang, including a Kazakhstan national (Chinese Native), who were running cyber slavery call centers in Southeast Asian countries.
In a major breakthrough, the West Bengal Police raided an illegal international call center operating in Salt Lake Sector-V and arrested three individuals involved in fraudulent activities.
New Delhi [India], March 7: Times BPO offering a complete business solution to startups looking to establish their own call center anywhere in India. Without charging a business consulting fee, Times BPO provides everything needed to turn a small startup into a thriving BPO company with mark
New York [US], February 25: A major bank's call center gets too many customer calls all of a sudden. Staff can't handle them all, leading to long wait times. At the same time, fraud increases, but security teams are too busy to react. Within 24 hours, millions vanish from compromised account