Search For "airline refunds"
IndiGo to pay more than Rs 500 crore to customers "severely" affected by f
Updated : 6 months ago IST
The airline said it is in the process of "identifying flights where customers were severely impacted and stranded at airports on 3, 4, and 5 December" and will "reach out to all such customers in January so that compensation can be extended smoothly."
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IndiGo to offer additional Rs 10,000 travel vouchers to stranded passenger
Updated : 6 months ago IST
IndiGo will offer travel vouchers worth Rs 10,000 to such severely impacted customers over the past few days, and those vouchers can be used for any future IndiGo journey for the next 12 months, a spokesperson from the airline said Thursday.
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Ahmedabad: IndiGo crisis continues to affect passengers as multiple flight
Updated : 6 months ago IST
The IndiGo flight fiasco continues as 10 departing flights got cancelled at the Sardar Vallabhbhai Patel International Airport, Ahmedabad, as per the reports till 8 am on Wednesday. The passengers are left stranded amid flight disruptions and cancellations. Their facilitation is being tak
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Civil Aviation Ministry orders IndiGo operations to be curtailed by 10 pc
Updated : 6 months ago IST
The Union Civil Aviation Ministry has ordered the airline to curtail its overall operations by 10 per cent, up from an earlier order of 5 per cent, citing the necessity to "stabalise the airline's operations". The airline is ordered to continue with covering its usual destinations. The mi
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"I think 100% refunds have been completed": Civil Aviation Secy Samir Sinh
Updated : 6 months ago IST
Civil Aviation Secretary Samir Kumar Sinha said the government worked actively to address passengers' concerns in the wake of the disruption caused by the recent IndiGo operational crisis, and 100 per cent refunds for PNR cancellations have apparently been completed.
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IndiGo flight crisis continues to haunt passengers, airline aims to restor
Updated : 6 months, 1 week ago IST
The Ministry of Civil Aviation (MoCA) directed IndiGo Airlines to clear all pending passenger refunds without delay. According to an official release, the Ministry has mandated that the refund process for all cancelled or disrupted flights must be fully completed by 8:00 PM on Sunday, Dec
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IndiGo crisis: Airline announces automatic refunds, full waiver for travel
Updated : 6 months, 1 week ago IST
"No questions asked. In response to recent events, all refunds for your cancellations will be processed automatically to your original mode of payment," the X post read.
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Civil Aviation Ministry launches emergency measures to resolve IndiGo sche
Updated : 6 months, 1 week ago IST
The Ministry of Civil Aviation has directed airlines, especially IndiGo, to implement measures immediately to resolve the severe disruption to flight schedules and stabilise services without delay.
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