The Supreme Court on Tuesday asked the authorities to consider modifying the existing guidelines in accordance with the international norms to deal with unruly air passengers.
Air India, in an official statement issued on Tuesday, said that the airline follows a zero-tolerance policy for such unruly and unacceptable behaviour.
The Supreme Court on Monday issued notice to the Centre and others on a plea filed by a 72-year-old woman, who was urinated upon in a New York-Delhi Air India flight last November by an allegedly inebriated passenger, seeking direction to DGCA and all airlines to frame mandatory SoP and zero
Hema Rajaraman sought direction for Directorate General Civil Aviation to include in the CAR an explicit zero-tolerance policy concerning "unruly/disruptive behaviour", which would mandate reporting to it and to law enforcement, failing which action would be taken against the airlines in all
The accused in the urination case on an Air India flight from London to Mumbai was granted bail on Monday, however, he was sent to judicial custody after he failed to comply with the condition of the bail.
According to e-mails accessed by ANI, the Air India cabin crew supervisor had reportedly sent out emails on November 27 at around 1 pm to the head of the Inflight Service Department (IFSD), base operations in India, Lead HR head of IFSD, and head of the northern region of IFSD and of comp
A statement issued to ANI by Mishra's lawyer said that "we would particularly like to point out that the Internal Inquiry Committee's ruling hinges upon their incorrect understanding of the layout of the Aircraft."
"The independent 3-member Internal Committee under the chairmanship of ex-District Judge has concluded that Shankar Mishra is covered under the definition of "unruly passenger" and banned from flying for 4 months as per relevant provisions of Civil Aviation Requirements," said an Air India s
After the new allegations made by Shankar Mishra, accused of urinating on a woman on Air India Flight that he did not commit the offence and the complainant herself could have peed on her own seat, the complainant issued a statement stating that accused has adopted a campaign of spreading mi