Ozonetel, an industry-leading provider of the unified customer experience intelligence platform oneCXi, has entered into a strategic collaboration with Locobuzz, an enterprise leader in digital customer experience
Gurgaon (Haryana) [India], September 24: As India's consumer market is expected to become the world's second largest by 2030, the wave of AI-powered consumer research platforms is fundamentally reshaping how brands listen, respond, and act at scale. A new era of "Agentic AI" is emerging, ena
Plantation (Florida) [US], June 3: Everise, a leading customer experience (CX) solutions provider, today unveiled a strategic partnership with Krisp, deploying its industry-leading real-time voice AI platform across Everise's global agent workforce. This combines Everise's award-winning peop
Mumbai (Maharashtra) [India], March 6: iSON Xperiences, a global leader in AI-driven customer experience (CX) solutions with a presence in 22 countries, has announced a strategic partnership with Aistra, an AI Adoption company, focusing on automation and transformation solutions built aroun
Mumbai (Maharashtra) [India], September 4: VTEX (NYSE: VTEX), the composable and complete commerce platform trusted by 2,600 global enterprise brands and retailers, has acquired Weni, a leader in customer service solutions fueled by advanced AI. This acquisition strengthens VTEX's ability to
Mumbai (Maharashtra) [India], July 10: Locobuzz, a global leader in customer experience management (CXM), is thrilled to share that it has been recognised for its pioneering work in AI-powered CXM solutions as AI First Mover by Microsoft.