Mumbai (Maharashtra) [India], March 27: Startek®, a digital-first global customer experience (CX) solutions provider, today announced that it has been named a winner in the 2025 Artificial Intelligence Excellence Awards presented by the Business Intelligence Group. Startek was recognize
New Delhi [India], June 10: Convin, Bengaluru-based, leading AI-powered conversation intelligence platform, recently introduced two new customer-centric solutions: Real-time Agent Assist and Manager Assist. Designed for the dynamic environment of BFSI, these tools aim to redefine real-time
New Delhi [India], May 31: Convin, Bengaluru-based, leading AI-powered conversation intelligence platform, recently introduced two new customer-centric solutions: Real-time Agent Assist and Manager Assist. Designed for the dynamic environment of BFSI, these tools aim to redefine real-time c
The Life Insurance Corporation of India (LIC), the country's largest insurer, achieved a significant milestone with its Agent Assister Ananda App - a digital route to sell policies, selling over 1 million policies during FY24.
Palo Alto (California) [US], April 21 (ANI/BusinessWire India): Uniphore, the leading conversational AI and automation platform, today announced its availability in Amazon Web Services (AWS) Marketplace, a digital catalog that customers can use to find, buy, deploy, and manage third-party so
Bengaluru (Karnataka) [India], November 9 (ANI/PRNewswire): Yellow.ai, the world's leading customer experience (CX) automation platform, trusted by 1000+ enterprises globally, today announced the launch of a new solution - the 'INBOX' - a unified omnichannel customer support helpdesk for age